Services (5)

Business Relationship Management

Consulting services include researching existing UNH products, vendor review/selection and assistance developing a long term software support model. The BRM will assist with vendor due diligence review, financial assessment, requirements matching, security considerations and assessment of IT resource requirements from vendor review through implementation. The BRM can guide departments to leverage the most appropriate existing IT services and products available across UNH and USNH. Following the software implementation, the BRM will offer Service Management lifecycle consulting. The BRM can help define who will manage accounts, how will upgrades be implemented, end user communications, success metrics, total cost of ownership, security and vendor relationship management.

Process Improvement

By examining a process with the objective of creating efficiencies that optimize the customer's value and experience, the organization will gain speed of delivery and reduce risks to quality, thereby improving customer satisfaction.

Project Management Consultation

The Project Management Office provides various services to assist USNH departments in providing effective process, portfolio, and project management.

Technology Selection and Purchase

The UNH Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing the resources of the University of New Hampshire. Initiate a request for a technology purchase, or for assistance in technology selection.

Technology Selection and Purchase Questions

For questions about the UNH Technology Selection and Purchase process.

To initiate a request for a technology purchase, or for assistance in technology selection, submit a request at: https://td.unh.edu/TDClient/Requests/ServiceDet...
For FAQs and an overview of the Technology Selection and Purchase process, visit our Knowledge Base at https://www.unh.edu/it/kb/category/technology-s... .