Transitioning from Face-to-Face Classes to the Online Environment


Student FAQ during COVID-19

From Monday, March 23 through Spring Semester, all classes will be 100% online or via other alternative (non-face-to-face) delivery.

Student Frequently Asked Questions


Tips for being Successful in this Online Environment 

During this temporary period of time when taking an online or virtual class students will be expected to use online technologies to access course material, complete assignments, and collaborate and communicate with their instructor and peers. 

  • Read and make notes of the revised syllabus, schedule, and other documents to understand course expectations, due dates, and technologies to be used.
  • Dedicate regularly scheduled time for each of your courses.
  • Test your technology. If you need to attend virtual office hours or submit work online, make sure you know how it works in advance.
  • Participate regularly in course assignments, discussions and groups as outlined by your instructor.
  • Communicate with your instructor if you any have questions.

For additional information about myCourses, see the Canvas Student Guide.


Technical Requirements 

It is important for all students to thoroughly review and make sure their computer meets the established set of minimum software and hardware requirements for online course tools.  



myCourses is the learning management platform where students have access to all their courses and course materials. 



Zoom is a videoconferencing application you can use on your computer, phone, or tablet to communicate with others in your class or attend virtual lectures.


Where to get Assistance

If you have any questions regarding your course or course tools, please call (603) 862-4242 Monday through Friday between 7:30 am to 5:00 pm, or submit an online support request.

The Academic Technology Support Center offers Remote Support for Academic Software.

Online documentation for myCourses or any other UNH supported technologies are found in the UNH Information Technology Knowledge Base. 


Article ID: 2177
Wed 3/11/20 2:21 PM
Thu 3/26/20 1:07 PM