WebI: Export or Schedule a Report to Excel Causes Compressed Data

Problem:
Occasionally, when a customer opens the Excel version of a scheduled or exported WebI report, the row height will be compressed and too short to display the data appropriately.

Environment:
WebI 4.2 SP6 Patch 200 HTML Export and Scheduling.

Resolution:
The customer should highlight the entire workbook. Next, hover over the line between any two rows until the crossbar appears. Double-click to increase all rows’ heights.

*Need help?*
If you need help please contact the EIM team at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=142 or by calling the IT Service Desk at 862-4242.

Details

Article ID: 1807
Created
Fri 7/19/19 6:22 PM
Modified
Tue 1/21/20 12:53 PM