Summary
This article provides instructions on how to download the Offline Global Address List to your computer to use when disconnected from the Exchange server.
How-To
The Offline Global Address List can be downloaded and accessed later when you are disconnected from the Exchange server. Typically, the Office Global Address List is updated every 8 hours.
Task: To download the Offline Global Address List to your computer.
Instructions
Step 1 - In Outlook, click File.
Step 2 - Click Account Settings > Download Address Book....
Step 3 - In the Offline address book dialog box,
- uncheck Download changes since last Send/Receiveto download the GAL for the first time. Note: This can take up to 15 minutes to complete.
- check Download changes since last Send/Receiveto download the changes made since you last downloaded the GAL.
Step 4 - Choose \Offline Global Address List from the Choose address book: drop-down menu.
Step 5 - Click OK.
Outcome
The Offline Global Address List is saved to your computer.
Need additional help?
For additional Training please visit the Teaching & Learning Technologies Training site.
To submit a support request, please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.