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Office 365 Pro Plus Activation Issues

If your installation of Office 365 ProPlus is no longer activated, please follow the steps below to re-activate it.

  • When prompted, click Sign In
  • Click Continue
  • At the Activate Office window enter your username@<your affiliation>.edu
    • For a Faculty or Staff role, this will be one of the following:
      • username@unh.edu
      • username@law.unh.edu
      • username@usnh.edu
      • username@granite.edu
    • For a Student role, this will be one of the following:
      • username@wildcats.unh.edu
      • username@unhlaw.unh.edu
  • Click Next
  • If you receive the message, "This Computer has been added to your account", press OK and skip the remaining steps.
  • If you are taken to a UNH branded login page
    • Enter your UNH username and UNH Password at the Sign-in Page
  • You will now be Activated

Additional troubleshooting steps:

  • Verify that your account is still active in Office 365 by signing in to https://portal.office.com.  If your account is no longer active, you are no longer entitled to an Office 365 subscription through your UNH account.
  • If you are a UNH VPN user, try the activation steps above while DISCONNECTED from the VPN.
  • Repair your Office 365 ProPlus application.

Details

Article ID: 1386
Created
Fri 7/19/19 6:03 PM
Modified
Fri 9/27/19 3:26 PM