Services A-Z (58)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account and Password Help

Help with your accounts, passwords, and multi-factor authentication.

Antivirus

Antivirus software helps keep your workstation or server healthy and safe to use. Protect your data and your accounts from intrusion and yourself from frustration by using the latest antivirus programs available.

B

Banner Finance

Banner Finance is an administrative application that supports the financial reporting needs of USNH.

Banner Finance Workflow

Banner Workflow is workflow management software which helps facilitate the flow of information, approvals, and notifications based on specific business events.

Banner HR Workflow

Banner Workflow is workflow management software which helps facilitate the flow of information, approvals, and notifications based on specific business events.

Banner HR/Payroll

Administrative application software that supports all aspects of hiring, compensation, benefits, and position budgeting for all USNH employees.

Banner Student & Workflow

Banner Student is enterprise administrative software supporting the creation and maintenance of student and alumni related data at the University of New Hampshire, Granite State College, and Plymouth State University.

C

Canvas (myCourses)

Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.

Cloud Storage & Filesharing

Cloud Storage & Filesharing services enable you to store, collaborate, and share information; it can be accessed through your computer, phone or tablet. You can upload content, organize files, share links to files, manage file and folder permissions as well as collaborate with colleagues both inside and outside the University System anytime, anywhere, from any device.

Computer Purchasing Account

Request an account for institutional computing purchases.

Computer Purchasing Program Feedback

Submit feedback regarding your experience using USNH's Computer Purchasing Program.

Constituent Relationship Management

The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.

Cybersecurity Services

The Cybersecurity Operations team provides leadership in establishing technology, policies, standards and practices to enhance information security for USNH.

D

Data Security Scanning Software

Data Security Scanning software is available for use at USNH campuses for protection of sensitive data. Request Service for more information.

Data, Analytics, and Reporting

The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, and analysis and research.

Desktop Support

Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.

Directory Services

Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.

Document Management

Document management solutions enable the campuses to be less reliant on paper, and help streamline business processes.

E

Email

Email is a collaboration and messaging application. Users can access email using MS Outlook on their computer, mobile device, or via the web using O365.

ET&S Strategic Communications

Strategic Communications provides various communication services for Enterprise Technology & Services (ET&S).

G

Get Technology Help

Enterprise Technology & Services is committed to helping the students, faculty, staff, parents, and guests of Granite State College, Keene State College, Plymouth State University, the University of New Hampshire, and the USNH System Office.

Find out how to get technology help from ET&S.

Granite State College (GSC) IT Help

Information technology support for Granite State College students, faculty, and staff.

Granite State ePortfolio (Chalk & Wire)

Granite State College offers Chalk & Wire as its ePortfolio, an electronic collection of evidence that portrays your learning journey over time.

GSC Learning Solutions

GSC Learning Solutions helps business and industry partners to design, develop, and deliver custom online training, instruction, and innovative professional development.

GSC Network Services

Request assistance with internet access at Granite State College, including the wireless available at all of our campus locations.

GSC Phone Services

Nextiva is the deskphone system used at Granite State College. You can use the Nextiva Portal to access many of the features available on your deskphone such as voice mail and call forwarding.

GSC Virtual Private Network (VPN)

Virtual Private Networking allows authorized users access to secure GSC networks from non-secure networks such as the internet.

I

Identity and Access Systems Administration

Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.

InCommon SSL Website Certificates

In partnership with InCommon, Enterprise Technology & Services offers unlimited security certificates at no cost to websites affiliated with UNH, USNH, UNH Manchester, Granite State College, UNH Law, Keene State College, and Plymouth State University.

Instructional Continuity

There are many technology resources available to provide instructional continuity for your classes when moving from face to face to online modality for a period of time. Access resources, training, support, and request consultations.

Instructional Design

Instructional design services are available to all faculty to enhance the quality of their teaching and support the effective use of instructional technology in their courses.

J

Job Scheduling

This service focuses on production job scheduling and monitoring, mainly through AppMan, and supports Enterprise Technology & Services (ET&S) and administrative departments.

L

Learning Space Systems & Design Consultation

Our professional staff will work with you to plan and design an effective audiovisual system for your facility.

Learning Space Technology Support

Report a problem or ask a question regarding technology in a classroom or learning space.

Lecture Capture

Lecture capture is an umbrella term describing any technology that lets instructors digitally record their lectures (using audio and/or video, screen capture, or PowerPoint slides) and make those recordings available to students.

M

Microsoft Office 365 (O365)

Microsoft Office 365 (O365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.

Microsoft Teams

Microsoft Teams is a chat-based workspace in Office 365 that makes it easy to have conversations, share files and collaborate on documents, and get work done with teams across the organization.

Moodle at Granite

Granite State uses Moodle, a web-based learning management system for delivering course content and learning activities online.

N

NetworkNH Wide Area Network

NetworkNH operates and manages Internet services for the University System of New Hampshire and several other non-profits throughout the state.

P

Portable Equipment Loan

Learning Space Technologies has a large catalog of portable audiovisual equipment for your course or course requirement.

Process Improvement

By examining a process with the objective of creating efficiencies that optimize the customer's value and experience, the organization will gain speed of delivery and reduce risks to quality, thereby improving customer satisfaction.

Project Management Consultation

The Project Management Office provides various services to assist USNH departments in providing effective process, portfolio, and project management.

R

Research Data Services

Research Data Management refers to the organization, description, security, and storage of data created and used during the lifetime of a research project; and how that data will be preserved and responsibly shared after the project is completed.

S

SharePoint

Microsoft SharePoint is a web based communication and collaboration tool that is tightly integrated with other Microsoft M365 cloud applications.

Special Event Support

Learning Space Technologies provides audiovisual production for events of all sizes and scopes. Special Events include all non-USNH Course events.

Standard Computer Model Exception

USNH provides a set of standard computer models available for purchase. For instances where the standards do not meet business requirements, you may request an exception.

Streaming Media Hosting

Kaltura can be used to stream audio/video to your students, and have them upload their own streaming audio and video.

Student Information Services Project Request

Work requests for the Student Information Services applications.

Submit Technology Feedback

The Enterprise Technology & Services team invites feedback to help us with our efforts towards continuous process improvement.

T

Teaching Evaluations

Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.

TeamDynamix

TeamDynamix (TDx) is available USNH-wide to all departments and is UNH's official project and portfolio management tool. TeamDynamix has also proven to be a valuable resource in helping many USNH departments meet their Enterprise Service Management needs.

Technology Selection and Purchase

The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology purchase.

W

Web Conferencing (Zoom)

Zoom is an easy-to-use web conferencing and web classroom platform.

Web Information System for Employees (WISE)

The Web Information System for Employees (WISE) is a self-service web application showing everything that pertains to an employee's status.

Web Surveying (Qualtrics)

The Qualtrics Survey Research Suite is a web-based survey and data analysis service.

Web Vulnerability Scanning

Leveraging the Acunetix Web Vulnerability Scanner (WVS), Enterprise Technology & Services allows application developers to request scans of their development sites before rolling into production to determine if any vulnerabilities exist.

WebIntelligence (WebI) Reporting

WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.

WebROCK

Online and self-help services are available through WebROCK. WebROCK is available to all GSC students enrolled in credit-bearing coursework.