Popular Articles

This article describes how to clear Cache off a device, Windows and Mac, which can help with lag. It is important to note that if these steps do not completely work, try disabling Hardware Acceleration under User>Settings>General. Then check the box for "Disable GPU Hardware Acceleration".
This article describes how to check for and install updates in Zoom.
This article overviews how to add and manage collaborators on Microsoft Teams. The team owner is the only one allowed to add collaborators to a team. Guest collaborators can be added.
The following topics are the most common asked questions about using Canvas as a student. Click on the topic title to access the topic on the Canvas help site.
This article provides a general overview of My Media.
This article describes how to embed a video or audio file into a MyCourses course.
Zoom is an easy-to-use web classroom platform that allows for real-time video and screen sharing to hold live class sessions at a distance.
This article gives a general overview of Kaltura.
This article describes how to get started with Kaltura Capture. Capture is a tool that allows users to record themselves as well as the screen for lectures, How to, or informational video.
This article contains step by step instructions on becoming familiar and using Zoom equipment in the classroom.
This article provides a general overview of Kaltura Capture.
This article is an overview of Zoom, the UNH web conferencing software.
This article contains frequently asked questions about Office 365. UNH IT has negotiated an agreement with Microsoft to provide all active UNH students, faculty, and staff with an Office 365 subscription. This includes Emeritus as well as sponsored users with an AD account.
Most of the time the default Kaltura Capture settings will be sufficient. Refer to this article if you need to change settings.
This article describes the basic steps for building a course using the Canvas Learning Management System (LMS). The links below are listed in the order you should review. If you would like to attend a training or walk-in session see the links at the bottom of the article for the schedule.
This article describes the best practices for online assessments, including design and content strategies.
This article describes how to upload or create media using Kaltura.
This article describes how to disable the automatic cloud recording e-mail notifications from Zoom.
In Canvas instructors are able to combine multiple course sections to deliver all course content using a single course.  This is called 'Cross-Listing' and the steps below walk you through how to do this.
This article provides a list of options for answering your questions about using Canvas and technical support.
This article shows how to sign in to Zoom with your USNH Single Sign On (SSO) username and passphrase. Many Zoom meetings now require you to sign in with your USNH username and passphrase before you can access the meeting. For the best meeting experience, always make sure you sign in to Zoom before starting or joining a meeting.
This article shows how to enable downloading of your Kaltura media. It also covers choosing a format and saving the file to your computer.