Services A-Z (62)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account and Password Help

Help with your accounts, passwords, and multi-factor authentication.

Antivirus

Antivirus software helps keep your workstation or server healthy and safe to use. Protect your data and your accounts from intrusion and yourself from frustration by using the latest antivirus programs available.

AV Event Support (Plymouth)

Submit a request for audio visual support from the Learning Space Technologies team at PSU.

AV System & Design Consultation

Our professional staff will work with you to plan and design an effective audiovisual system for your facility.

B

Banner Finance

Banner Finance is an administrative application that supports the financial reporting needs of USNH.

Banner Finance Workflow

Banner Workflow is workflow management software which helps facilitate the flow of information, approvals, and notifications based on specific business events.

Banner HR Workflow

Banner Workflow is workflow management software which helps facilitate the flow of information, approvals, and notifications based on specific business events.

Banner HR/Payroll

Administrative application software that supports all aspects of hiring, compensation, benefits, and position budgeting for all USNH employees.

Banner Student & Workflow

Banner Student is enterprise administrative software supporting the creation and maintenance of student and alumni related data at the University of New Hampshire, Granite State College, and Plymouth State University.

C

Cable TV at Plymouth

Each Plymouth State residence hall room includes one cable television jack. Students need to bring their own television and coaxial cable.

Client Support Tools

Tools for providing first and second level support to clients and users. Tools include CRS and BeyondTrust.

Cloud Storage & Filesharing

Cloud Storage & Filesharing services enable you to store, collaborate, and share information; it can be accessed through your computer, phone or tablet. You can upload content, organize files, share links to files, manage file and folder permissions as well as collaborate with colleagues both inside and outside the University System anytime, anywhere, from any device.

Constituent Relationship Management

The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.

Cybersecurity Services

The Cybersecurity Operations team provides leadership in establishing technology, policies, standards and practices to enhance information security for USNH.

D

Data Center Hosting

The Data Center offers a fully alarmed, generator-backed, and secure hosting service for servers, storage systems and other hardware that require either high availability and/or security.

Data Visualization (Tableau)

Tableau data visualization software helps you connect to data and use it to create interactive, sharable dashboards.

Degree Works

Degree Works is the degree evaluation and audit tool offered to students, faculty, and advisors at the University of New Hampshire and Plymouth State University to view progress toward degree completion.

Directory Services

Directory Services offers technical support staff the ability to add, change, or otherwise manage computers and user groups within USNH's various computing directories.

Document Management

Document management solutions enable the campuses to be less reliant on paper, and help streamline business processes.

E

Email

Email is a collaboration and messaging application. Users can access email using MS Outlook on their computer, mobile device, or via the web using O365.

Enterprise Application Hosting

Application hosting of various Enterprise Applications in support of the USNH business, student, and faculty community.

G

Get Technology Help

Enterprise Technology & Services is committed to helping the students, faculty, staff, parents, and guests of Granite State College, Keene State College, Plymouth State University, the University of New Hampshire, and the USNH System Office.

Find out how to get technology help from ET&S.

I

Identity and Access Systems Administration

Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.

InCommon SSL Website Certificates

In partnership with InCommon, Enterprise Technology & Services offers unlimited security certificates at no cost to websites affiliated with UNH, USNH, UNH Manchester, Granite State College, UNH Law, Keene State College, and Plymouth State University.

Instructional Continuity

There are many technology resources available to provide instructional continuity for your classes when moving from face to face to online modality for a period of time. Access resources, training, support, and request consultations.

Instructional Design

Instructional design services are available to all faculty to enhance the quality of their teaching and support the effective use of instructional technology in their courses.

J

Job Scheduling

This service focuses on production job scheduling and monitoring, mainly through AppMan, and supports Enterprise Technology & Services (ET&S) and administrative departments.

L

Lecture Capture

Lecture capture is an umbrella term describing any technology that lets instructors digitally record their lectures (using audio and/or video, screen capture, or PowerPoint slides) and make those recordings available to students.

Local File Storage

Enterprise Technology & Services provides file sharing and storage for individuals and workgroups, using desktops and all major mobile computing platforms.

M

Microsoft Office 365 (O365)

Microsoft Office 365 (O365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.

Microsoft Teams

Microsoft Teams is a chat-based workspace in Office 365 that makes it easy to have conversations, share files and collaborate on documents, and get work done with teams across the organization.

Moodle at Plymouth

Moodle is a web-based learning management system used at Plymouth State University. Instructors can use it to post their syllabus, any other course materials, or communicate with students.

myPlymouth Portal

myPlymouth is the portal that Plymouth State University provides you to access our collection of electronic services.

N

NetworkNH Wide Area Network

NetworkNH operates and manages Internet services for the University System of New Hampshire and several other non-profits throughout the state.

P

Plymouth State ePortfolio (Mahara)

Plymouth State offers Mahara, a fully featured electronic portfolio, weblog, resume builder and social networking system, connecting users and creating online communities.

Plymouth State Equipment Depot

The EQ is a service that allows PSU students, staff, and faculty to borrow laptops, media production equipment, and more.

Plymouth State Tech Order

Purchasing process for all university technology purchases using PSU or Grant monies.

Process Improvement

By examining a process with the objective of creating efficiencies that optimize the customer's value and experience, the organization will gain speed of delivery and reduce risks to quality, thereby improving customer satisfaction.

Project Management Consultation

The Project Management Office provides various services to assist USNH departments in providing effective process, portfolio, and project management.

PSU Marketing Project Request

To help us meet your needs and understand the full scope of your project, please complete the work request form. Communications & Marketing will contact you once we have received and reviewed your work request to schedule a planning meeting, if necessary. Communications & Marketing receives many new work requests each week and must allocate our resources toward those projects that most directly support PSU's mission, goals, and initiatives. If we're unable to fulfill your request, we'll do our best to suggest alternative avenues for production. Turnaround time on requests depends on the length and complexity of your request and Communications & Marketing current work queue. Thank you.

PSU Network Services

Plymouth State offers wireless and wired network connectivity for your devices.

PSU Phone Services

Plymouth State University offers phone services, including telephone access, voicemail, and call forwarding.

PSU Print Depot

Make a request to the Plymouth State Print Depot.

PSU Virtual Private Network (VPN)

A Virtual Private Network (VPN) is used to connect securely to a remote network via the Internet. This is especially important if you are traveling and using an unfamiliar network (I.e. airports, coffee shops, etc.) PSU maintains a VPN so that employees can access files, applications, printers, and other resources on the office network without compromising security.

Public Printing

Find out more about public printing on the USNH campuses.

R

Research Data Services

Research Data Management refers to the organization, description, security, and storage of data created and used during the lifetime of a research project; and how that data will be preserved and responsibly shared after the project is completed.

S

Security Assessment Review

Technology Vendors who may be contracted to provide IT services to The University System of New Hampshire or USNH institutions must demonstrate compliance with applicable USNH policies and/or regulatory standards by completing a Security Assessment Review.

SharePoint

SharePoint is a web based communication and collaboration tool that is tightly integrated with other O365 cloud applications.

Streaming Media Hosting

Kaltura can be used to stream audio/video to your students, and have them upload their own streaming audio and video.

Submit a Plymouth State Technology Question

Submit a question to the Help Desk at Plymouth State University.

Submit Technology Feedback

The Enterprise Technology & Services team invites feedback to help us with our efforts towards continuous process improvement.

System and Database Administration (SADA) Work Request

This is a service request for routine work needed by the System and Database Administration teams.

T

Teaching Evaluations

Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.

Technology Selection and Purchase

The Technology Selection and Purchase process helps connect your business needs with existing technology solutions, saving your valuable time and maximizing resources. Use the Submit a Request link to ask a question about this process, request assistance in technology selection, or initiate a request for a technology purchase.

V

Virtual Desktops

Desktop virtualization is software technology that separates the desktop environment and associated application software from the physical client device that is used to access it.

Virtual Server Hosting

Enterprise Technology & Services offers VMware-based server hosting as part of our efforts to improve our computing environment and encourage environmental responsibility through efficient and effective use of resources.

W

Web Conferencing (Zoom)

Zoom is an easy-to-use web conferencing and web classroom platform.

Web Information System for Employees (WISE)

The Web Information System for Employees (WISE) is a self-service web application showing everything that pertains to an employee's status.

Web Surveying (Qualtrics)

The Qualtrics Survey Research Suite is a web-based survey and data analysis service.

Web Vulnerability Scanning

Leveraging the Acunetix Web Vulnerability Scanner (WVS), Enterprise Technology & Services allows application developers to request scans of their development sites before rolling into production to determine if any vulnerabilities exist.

WebIntelligence (WebI) Reporting

WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.

Windows Configuration Management

Configuration Manager is a management tool that allows you to focus on your work rather than on keeping your computer up to date and virus free.