Popular Services

Request IT Help online and receive a response within one business day.


TeamDynamix (TDx) is available USNH-wide to all departments and is UNH's official project and portfolio management tool. TeamDynamix has also proven to be a valuable resource in helping many USNH departments meet their Enterprise Service Management needs.


Review the following before submitting a request:

If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.

The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.

If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.


For general questions of the USNH Procurement Offices. Not sure how to begin? Use this form and one of our knowledgeable procurement managers will contact you.

*Do not post any restricted information in this request, for example social security numbers (SSNs) or date of birth (DOB).


This service is only available at GSC, KSC, and UNH, for hiring of Student Hourly and Work Study Student Employees.

PSU Supervisors/Hiring Managers: Please visit the PSU Human Resources SharePoint Site for more information on Student Hiring:
https://universitysystemnh.sharepoint.com/sites...


To make changes to an employee’s job or position information, including FTE changes, Job Location changes, TS Org changes, Contract/Appointment Date changes, and other such requests.


To notify HR of employee resignations, retirements, and terminations.


Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.


Website, Mobile & SharePoint Development & Design services include Drupal development, information architecture, and systems integration.


This process is used to hire all adjunct staff at KSC and UNH regardless of hours or duration of appointment.

If you do not have an identified candidate and would like to recruit for an adjunct staff position you may utilize PeopleAdmin to create a job posting. Resources can be found here: https://www.unh.edu/hr/peopleadmin

This service is not available at PSU.
PSU Supervisors/Hiring Managers: Please visit the PSU Human Resources SharePoint Site for more information on Adjunct Staff Hiring:
https://universitysystemnh.sharepoint.com/sites...

Please note: This does not include status faculty/staff taking on additional adjunct positions. Please follow the Additional Pay or Faculty Supplemental Pay process.


Exception requests should be submitted when adherence to a USNH Cybersecurity Standard or Policy is not possible for technical reasons. Examples of exception requests include but are not limited to a blocked website, a device that cannot be upgraded due to specialized instrumentation software, a required security tool is not supported by an OS or application, a legacy operating system is required for educational purposes, or a lab environment requires modified security controls.

Exception requests are reviewed on a case-by-case basis, so it is important to provide as much information as possible to support your request, including a description of the compensating controls that will provide protection. Approved exceptions are assigned an expiration date within 30, 60, or 90 days to allow time for developing a solution. If a solution cannot be determined or implemented within the timeframe, then the risk exception may move into the process for risk acceptance.


The Facilities Services Department provides comprehensive services to the KSC campus through the following units: Campus Stewardship, Energy and Utilities, Building and Mechanical Services, Maintenance Operations, and Project Management.


To request general support from the HR department.  You may also contact your campus HR Partner: 

For a list of HR Business Partners at UNH and their areas of responsibilities, please visit: https://www.unh.edu/hr/partners  

To connect with the campus HR team at Keene State College, please call (603) 358-2406 or email kscappt@keene.edu 

Plymouth State University is NOT currently using this request form, please connect with the campus HR Team at (603) 535-2250 or email psu-humanresources@plymouth.edu for assistance.


Email is a collaboration and messaging application within the Microsoft 365 (M365) suite. All active students, faculty, and staff are provisioned with a USNH campus email address.


To update an employee's Supervisor and/or Time Approver.

Please note: Only full time status employees can be designated as a supervisor or time approver.


Identity and Access provides services to system owners including: access request and approval workflows for specific systems, access tracking and deprovisioning notifications, addition of single sign-on and multifactor authentication to University systems, identity management tools for service desk technicians.


For use by UNH and KSC.

This form is used for new and returning adjunct faculty and NOT status (benefited) tenure track faculty, research faculty, lecturers and/or clinical faculty supplemental pay and overloads.
For UNH Only: Supplemental pay and overloads will be processed using the form found here: https://td.usnh.edu/TDClient/60/Portal/Requests...


One ticket per course is required. Multiple courses cannot be combined, as they are separate job records and require individual processing.

PSU Supervisors/Hiring Managers: Please contact the Office of Academic Affairs for more information on Adjunct Faculty hiring. (psu-academic-affairs@plymouth.edu | Phone: (603) 535-3500)


To report issues or request support regarding Time and Leave Reporting through the Kronos application.


This service should be utilized for the following types of requests:

Requests to close PO(s)
Requests re-open PO(s)


USNH provides a set of standard computer models available for purchase. For instances where the standards do not meet business requirements, you may request an exception.


This form is for requesting additions or updates to the IT Hardware Asset Inventory application. This is where you request to add assets, models or vendors that are not yet included in the application.


Enterprise Technology & Services is developing support for Microsoft Integrated Services (MIS) Microsoft 365 (email, OneDrive, SharePoint, and Teams) as part of our work to consolidate the Microsoft environment across all of our USNH institutions. This consolidation will provide an environment that seamlessly supports sharing files and collaborating among all USNH institution members. MIS includes Email, OneDrive, Teams, and SharePoint. These applications also support creating and sharing files with products like Word, Excel, and PowerPoint. Microsoft is providing training for USNH customers.

A list of Frequently Asked Questions can be found here-
https://td.usnh.edu/TDClient/60/Portal/KB/Artic...

Use the “Request Support” button to the right for questions regarding Microsoft Integrated Services


Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.


WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.


This form is used by UNH departments for support/troubleshooting, training, feature requests, and creating event registration for public and paid events, including professional development, corporate training, youth programs and summer camps.