Popular Articles

Important Information about UNH Policies and Procedures for Students
This article contains important information about UNH Policies and Procedures for students.
Registering A Phone Number For SmartAuth
Teams: Clearing Cache
This article describes how to clear Cache off a device, Windows and Mac, which can help with lag. It is important to note that if these steps do not completely work, try disabling Hardware Acceleration under User>Settings>General. Then check the box for "Disable GPU Hardware Acceleration".
Zoom: Checking for and Installing Updates to Client Application
This article describes how to check for and install updates in Zoom.
Teams: How to Add and Manage Guest Users
This article overviews how to add and manage collaborators on Microsoft Teams. The team owner is the only one allowed to add collaborators to a team. Guest collaborators can be added.
Canvas: Respondus: Student Overview
Respondus LockDown browser is a new tool used by faculty when administering quizzes or tests through Canvas.  This application uses several methods to discourage cheating such as the inability to use other browsers and chat software.
Canvas: Student Overview
The following topics are the most common asked questions about using Canvas as a student. Click on the topic title to access the topic on the Canvas help site.
Kaltura: My Media
This article provides a general overview of My Media.
Kaltura: Embed Video and Audio into Canvas (MyCourses)
This article describes how to embed a video or audio file into a MyCourses course.
Zoom: Teaching Online with Zoom
Zoom is an easy-to-use web classroom platform that allows for real-time video and screen sharing to hold live class sessions at a distance.
SmartAuth - USNH Multi-Factor Authentication Service
Kaltura: An Overview
This article gives a general overview of Kaltura.
Kaltura Capture: Getting Started
This article describes how to get started with Kaltura Capture. Capture is a tool that allows users to record themselves as well as the screen for lectures, How to, or informational video.
Zoom Capable Classroom - Getting Started
This article contains step by step instructions on becoming familiar and using Zoom equipment in the classroom.
Kaltura Capture: Overview
This article provides a general overview of Kaltura Capture.
Meeting Owl - Getting Started
Getting Started with the Meeting Owl
Zoom: An Overview of USNH Web Conferencing Software
This article is an overview of Zoom, the UNH web conferencing software.
Parker Media Lab: Using the "AVerMedia Live Gamer Portable" to stream
This article describes how to use AVerMedia Live Gamer Portable for recording or streaming.
Kaltura Capture: Advanced Options
Most of the time the default Kaltura Capture settings will be sufficient. Refer to this article if you need to change settings.
Best Practice for Online Assessment
This article describes the best practices for online assessments, including design and content strategies.
Canvas: Getting Started
This article describes the basic steps for building a course using the Canvas Learning Management System (LMS). The links below are listed in the order you should review. If you would like to attend a training or walk-in session see the links at the bottom of the article for the schedule.
Zoom: Disable Cloud Recording Notifications
This article describes how to disable the automatic cloud recording e-mail notifications from Zoom.
Kaltura: Upload or Create Media
This article describes how to upload or create media using Kaltura.
Canvas: Cross-List/Combine Course
In Canvas instructors are able to combine multiple course sections to deliver all course content using a single course.  This is called 'Cross-Listing' and the steps below walk you through how to do this.
Canvas: Canvas support
This article provides a list of options for answering your questions about using Canvas and technical support.