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Audiovisual Services Frequently Asked Questions (FAQ)
Audiovisual Services Frequently Asked Questions (FAQ)
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FAQ
Audiovisual Services Frequently Asked Questions (FAQ)
The links below will direct you to the appropriate knowledge base article or external page
Need immediate classroom AV assistance?:
Audiovisual Customer Service Hotline
Information and training documents for your classroom AV system
General AV and Classroom Technology:
I would like training on how to use the AV equipment in a classroom. Who do I contact?
How do I log into my AD or Wildcat user account on the installed computers?
I want to use the iClicker Student Response System with my classroom, where do I start?
How do I get technology supplies such as microphone batteries or overhead (transparency) projector lamps?
If I need additional AV equipment or technology, other than what is permanently installed in a classroom, what can I do?
I would like to show a PowerPoint presentation in my class, but I do not have a laptop. What options do I have?
The data/video projector shut itself off during my class. How can I prevent this?
What should I do if the bulb in the overhead (transparency) projector burns out?
Using a laptop or portable device:
How do I connect my device to the UNH Network?
How do I connect a laptop to the projection system?
I am using the HDMI Laptop connection with my Mac laptop, but not getting any sound from my computer on the classroom audio system. What do I do?
I cannot get my laptop image to display on the projection screen. How do I fix this?
Click Here
for Mac,
Click Here
for Windows
When I try to project from my laptop, the projector gives me an error message saying "Frequency Out of Range." How do I fix this?
How do I use an iPad with the classroom's projection system?
How do I use my laptop to play videos from DVDs?
Microphones and audio-only system usage:
Are microphones provided in classrooms? If so, where and how do I use them?
I am trying to show a video in my classroom, but there is no sound coming from the speakers. How do I fix this?
There is not a CD player in the classroom. How do I play music during my class?
Can I play music and/or videos from my iPod through the projection system?
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Article ID:
857
Created
Fri 7/19/19 5:39 PM
Modified
Thu 12/3/20 11:06 AM
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Check out this knowledge base article I found in the University System of New Hampshire knowledge base. https://td.unh.edu/TDClient/63/plymouth/KB/ArticleDet?ID=857&SIDs=3294 Audiovisual Services Frequently Asked Questions (FAQ) This article includes some of the most frequently asked questions regarding audiovisual services.