Outlook: Creating a New Folder in Office 365

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This article provides directions on how to create a new folder in Outlook.


The Mail section of the Navigation Pane shows the basic Outlook folders:

  • Inbox

  • Clutter (unless you choose to turn it off)

  • Drafts

  • Sent Items

  • Deleted Items

  • Junk E-Mail

  • RSS Feeds

  • Trash

To add a new subfolder, right-click on the folder in which you want the new folder to live. Choose subfolder from the menu that appears. An untitled folder will be created within the folder you selected. Give your new folder a useful name.

You can move a folder by dragging & dropping. When you drop a folder, it becomes a "child" of the folder on which you drop it.

You'll find that Outlook automatically alphabetizes your folders.

You can move messages to folders manually, or use Rules to have them placed automatically as they arrive.

To create a new folder, click the button at the bottom of the Navigation Pane that says New folder.

Need Additional Help?

Please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.


Article ID: 2870
Fri 10/2/20 5:16 PM
Thu 4/22/21 12:45 PM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office