Canvas: Respondus: Student Overview

Summary:

Respondus LockDown browser is a new tool used by faculty when administering quizzes or tests through Canvas.  This application uses several methods to discourage cheating such as the inability to use other browsers and chat software.

Content:

LockDown Browser is a custom browser that locks down the testing environment in Canvas. When your instructor enables it in a Canvas quiz, you will be prompted to take the quiz using LockDown Browser. Each institution has its own version of LockDown Browser, so if you have it from another school, you will need to uninstall that one and install the proper one for USNH.

  • Supported on: 
    • Windows, Mac, and the iPad.
      • LockDown Browser does not work on a Chromebook.
      • LockDown Browser does not work on phones.
  • Operating Systems
    • Windows: 10, 8, 7
    • Mac: MacOS 10.15 to 10.12, OS X 10.11, OSX 10.10
    • iOS: 11.0+ (iPad only). Must have a compatible LMS integration. Details.You can pre install the browser through this USNH LockDown Browser Link: Download HERE

TO UPDATE: For Windows users, start Respondus LockDown Browser, select the “i” button from the toolbar, and then click “Check for Newer Version”. The version will be displayed and you will be able to download the newer version if one is available.

For Mac users, start Respondus LockDown Browser, select “ABOUT” from the toolbar, and then click “Check for Update.” The version will be displayed and you will be able to download the newer version if one is available.

You can also update LockDown Browser by downloading and running the full installation program again.

 

Installing LockDown Browser from within Canvas:

  1. In Canvas, navigate to the course
  2. Click on the Quiz that has Respondus LockDown Browser Enabled (it will be in the title) and click Take the Quiz
  3. A new screen will pop up stating that Respondus Lockdown Browser is required
  4. If you have not downloaded LockDown Browser you will be prompted to download it with a link provided
  5. Follow the download instructions for the platform you are using. For the iPad, you will need to go to the Apple App Store

Taking a quiz with LockDown Browser already installed:

  1. Launch Respondus
  2. You will be notified to close applications. Click Yes to close them all automatically, click No to do it one by one in case you need to save items
  3. The browser will launch, log in with your USNH credentials
  4. Navigate to the course and quiz
  5. Click on the Quiz and click Take the Quiz
  6. Take the quiz as you normally do in Canvas
  7. After you submit the quiz you can log out of the browser

Mac Users unable to launch LockDown Browser:

  1. browse to System Preferences/ Security/ Privacy/ then Accessibility
  2. From there click the Unlock option at the bottom and then "+" to add the "Lockdown Browser" app to the list.
  3. Once you do this try launching the browser again as instructed by your professor

 

Additional Information:

Quick Start Guide (PDF)

LockDown Browser Student Experience


Need additional help?

Please fill out the Respondus Support Web form with as much detail as possible.

 

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Details

Article ID: 2210
Created
Mon 3/30/20 1:06 PM
Modified
Fri 10/9/20 9:10 AM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)