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This article describes how students can get Canvas help online, by phone, and in person.
This article describes how faculty can obtain solutions for functionality and technical issues involving Canvas.
This article best describes the different resources of Microsoft Teams specific to their chat feature. This article goes over how to start a one-on-one private chat as well as a group chat with other collaborators as well as how to name the group chat if applicable. The article finally addresses how to see the different collaborators involved in a conversation and how to add additional collaborators.