Recently Modified Articles

With the file request feature in OneDrive, you can choose a folder where others can upload files using a link that you send them. People you request files from can only upload files; they can't see the content of the folder, edit, delete, or download files, or even see who else has uploaded files.
This article will define the Modified Date that shows on Shared Data Extensions
This article will outline how to share email content with other business units on campus once it has been created and approved.
This article explains why a recipient may receive duplicate emails from Salesforce Marketing (Directed Communication).
This article covers the process for approving email content. In the Salesforce Marketing Cloud (SFMC) approvers are only approving the content and not the audience the content will be sent to.
This article outlines the process of creating an email within the Salesforce Marketing Cloud (SFMC) interface. We will discuss the creation, formatting, content, subject and preview of an email created from a template.
This article will discuss the method to use in order to cancel a send once it has been scheduled. Once an email has been scheduled to send for a future date and time the user has the ability to cancel that scheduled send with a few simple steps.
This article will discuss the required elements for updating each of the different lists types within Salesforce Marketing Cloud (SFMC) Ad-Hoc list upload module.
This article will discuss how to preview the names contained in existing lists within Salesforce Marketing Cloud (SFMC).
This article will cover the aspect of sending an email to a selected group of recipients in Salesforce Marketing Cloud (SFMC) once approved.
This article will outline the process of logging into the Salesforce Marketing Cloud (SFMC) email communication application for the first time and changing your password.
This article will walk the user through the process of attaching a document as needed to an email within Salesforce Marketing Cloud (SFMC). In some cases its necessary to be able to attach an external document to an outgoing email.
This article covers the process of editing email content that has been previously Approved.
This article will cover the process of adding personalization fields into email content so emails contain recipients First and/or Last names, email addresses
This article will cover basic navigation of the Salesforce Marketing Cloud (SFMC) application once a user is logged in. It will also define a number of icons commonly used.
This article will cover the process of re-using approved content for future emails. Once email content has been approved that content is saved and retained within the Salesforce Marketing Cloud (SFMC).
This article will walk the user through the process of submitting email content for approval. All Directed Communication content must be approved before it can be sent.
This article will walk the user through the process of testing content within their email to ensure the recipient will see what was intended.
Welcome to the information page for the Salesforce Marketing Cloud Directed Communication System. Salesforce Marketing Cloud is the replacement for the legacy, Blackboard Directed Communication System.

Directed Communication is available to UNH users to send official communications to internal constituents via email.
This article explains why images in email content may not scale to fit when viewing on different platforms.
This article is intended for faculty that are completing their Faculty Activity Report for reporting year last June 1- May 31. This article contains the faculty activity reporting requirements specific to College/Role. These same letters were sent to faculty via email.
This article will provide students with directions on how to download Microsoft Office to personal computers.