Popular Articles

UNH myElements - An Overview
This article highlights the basics of myElements which include what it is, where and how to log in, and how to get help. It also includes a quick start guide on using the application and links to more detailed instructions.
UNH Important Information about UNH Policies and Procedures for Students
This article contains important information about UNH Policies and Procedures for students.
How-To: Route Print (Mac OS X)
Accessing Student Email - WildcatsMail
USNH Academic Software Applications
This article features various UNH-supported software applications and how to use them.
Registering A Phone Number For SmartAuth
To use SmartAuth, you must register at least one phone number. When registering a phone, you need to be in possession of it as a passcode will be sent to the phone via voice or sms/text (depending on the choice you pick) and you will need to enter the passcode to complete registration.
How To: Nslookup (Mac OS X)
Microsoft Licensing: Installing Microsoft Office
This article provides instructions on how to download Microsoft Office to your personal computer.
USNH Computer Software and Hardware Recommendations
Teams: Clearing your Cache
This article describes how to purge the Teams cache in both the Windows and Mac operating systems. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application function properly.
USNH Campus Virus Protection
This article provides links to virus protection software for the USNH community, for both institutional and personal devices.
MyAccount: Resources
MyAccount Resources provides links to the various Knowledge Base articles about managing your password with the MyAccount tool.
Trust This Device feature in SmartAuth: Enter Passcodes Less Frequently
Make using Smart Auth easier by selecting "Private Computer/Trust This Device" option when logging in with a non-shared, university or personal device.
Microsoft Licensing: Installing/Logging into Microsoft Office - Faculty & Staff
This article will provide faculty and staff with directions on how to download Microsoft Office to personal computers.
Connecting a Game Console on the USNH Wireless Network
This article provides information to connect game consoles to USNH Open networks.
UNH: Student Experiences of Learning Software (Blue) - Accessing from myCourses for Students
This article highlights how a student can access their teaching evaluations using the evaluation link within myCourses, and mobile device instructions.
SPSS USNH-wide License
This article describes SPSS, a statistical analysis application, it's license activation options, using SPSS, getting assistance with the application, and how to uninstall.
UNH Public Printing: Web Printing - print.unh.edu
Overview of UNH Public Printing service where UNH students, faculty, and staff can send print jobs to the pay-to-print system available to print at locations in Durham and Manchester.
USNH Applicant FAQs
Zoom: Teaching Online with Zoom
Zoom is an easy-to-use web classroom platform that allows for real-time video and screen sharing to hold live class sessions at a distance.
UNH Wireless: eduroam TLS Certificate Configuration
This article provides information on UNH Wireless - eduroam TLS certificate configuration.
Student Technology Checklist
Enterprise Technology & Services supports your use of technology at Keene State College, Plymouth State University and the University of New Hampshire. This article provides a checklist for items to do and know and is arranged by semester.
Zoom: Checking for and Installing Updates to Client Application
This article describes how to check for and install updates in Zoom.
MyAccount: Resetting Your Password
This article covers the self-service method to reset your own password on MyAccount if you’ve forgotten it.
Outlook: Setting up your Campus Email Account
This article links to instructions to configure your campus email on a mobile device or through a web browser. MS Outlook is the supported application for campus email on mobile devices.