WebI: Checking Compatibility with Other Software (browsers, Java)

Summary

This article describes the troubleshooting steps to check WebI compatibility with other software, such as your web browser(s), operating system, and Java version.

Environment

WebI

Issue

How do I know if the current version of WebI is compatible with my browser (such as Internet Explorer (IE), Firefox, or Chrome), my Windows operating system, or my version of Java?

Resolution

Refer to the ETS Support Matrix

• Please refer to the WebI section of the ETS Support Matrix at http://www.usnhgateway.org/images/ets_support_matrix.JPG
• The ETS Support Matrix is also linked from the USNH Gateway page at http://www.usnhgateway.org

Result

You should find out the compatibility with any other software.

Workaround(s)

Contact the Enterprise Technology Help Desk for further assistance. 

Need additional help?

If you need help, please contact the WebIntelligence (WebI) Reporting Team.