Logging into a SuperTEC Classroom Computer

How to log onto computers in SuperTEC Classrooms

  • All installed Mac and Windows computers in AV SuperTEC classrooms require you to log in with a UNH username and password.
  • Faculty, staff and students with UNH credentials may log in by entering their UNH ID and password.

Guest Log-ins

There are four possible solutions for a presenter who does not have a UNH account, but needs to login to a SuperTEC computer:

  • If the presenter will need repeated access, then they should request an account using the IT Accounts Management system (accounts.unh.edu) or call the IT Service Desk at 862-4242 for further assistance.
    • If the presenter is an employee, they should login to the IT Accounts Management system and submit a request for an account.
    • If the presenter is not a UNH employee, they will need to be sponsored for an account by a UNH Faculty/Staff member.
    • The presenter can connect a laptop to the SuperTEC classroom systems and use that to project the desired content.
    • If a UNH faculty or staff member is sponsoring the presenter and is present, then they may choose to log onto the computer using their own account and remain on-site to monitor how the computer is being used.
    • They may contact Audiovisual Services for assistance, and a technician can come to the classroom to log onto the computer.


Possible errors when logging into SuperTEC computers

"Home Directory Not Available" OR "Network accounts unavailable" error has the following results:

  • Logins will work, but this means that personal networked storage drives are not working.
  • Files saved to the computer (Desktop, Downloads, etc.) will be deleted after Log Off.
  • This error is caused by the user account needing to be updated and linked with older, existing accounts (CISUNIX).
  • To link the accounts, users need to go to accounts.unh.edu either on the computer after getting past the error message, or on a separate computer.
  1. Select "Log In Help" (on the left sidebar).
  2. Select "Link Up Your Accounts."
  3. Enter your username and password and select "Next."
  4. After the confirmation page, log out of the computer and log back in.



Article ID: 835
Fri 7/19/19 5:38 PM
Thu 12/3/20 11:25 AM