Why Won't My WiFi Printer Work?

For a variety of reasons, wireless printers do not work on the UNH wireless system using WiFi. Even though wireless printers work on home wireless systems, not all devices have a wireless card that can negotiate the WPA2 Enterprise security protocol used at UNH. In addition, if you do not disable the wireless feature on your printer, it will constantly search for WiFi, causing interference for those near you and making it more difficult to connect laptops and mobile devices to eduroam. 

You can still use your printer. To use your printer and Be a Good Wireless Neighbor, do the following:

  • Use a USB cable to connect to your computer.
  • Disable the wireless feature on your printer. Every printer is different, so search the Web for your make and model followed by "disable wireless feature" for instruction.

Here’s a KB article on other things that will impact wifi: https://td.unh.edu/TDClient/KB/ArticleDet?ID=859
A KB article with more information on the functionality of the UNH Wifi environment can be found here: AirGroup


Article ID: 655
Fri 7/19/19 5:30 PM
Fri 5/6/22 10:52 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)