Summary
How to change the URL in TeamDynamix Windows Download applications. This article provides instructions on resolving connection errors or app launch issues for TDx Windows Plan Manager and TDx Windows Capacity Planner caused by a URL change during the migration to TDx in the Cloud.
Environment
TeamDynamix Windows Download applications:
- TeamDynamix Windows Plan Manager
- TeamDynamix Windows Capacity Planner
Issue
You have a connection error or the app will not open when you try to open TeamDynamix Windows Plan Manager or TeamDynamix Windows Capacity Planner after the USNH TDx migration from on premises to cloud-hosted (Sept. 22-23, 2023).
Resolution
Update the TDNext URL
Note: As of September 22, 2023, the URL for TeamDynamix has changed from td.unh.edu to td.usnh.edu/TDnext. In order to successfully connect the Windows Plan Manager to TeamDynamix, it is necessary to update the URL.
Step 1 - Open the Windows Plan Manager
Step 2 - Choose the Options cog wheel on the left side of the screen
Step 3 - Enter the URL https://td.usnh.edu/TDnext
Alternatively, an s can be inserted into the existing URL to make unh --> usnh
Step 4 -Click Save
Result
The issues regarding Windows Plan Manager or Windows Capacity Planer should be resolved.
Need additional help?
If you need further assistance, see TeamDynamix: Need Help?