Storage Issues on Plymouth Create (Domain of One's Own)


This article goes over the most common problem with storage issues on a Plymouth Create domain, which can be fixed by deleting backup files.


Deleting Backup Files

One of the most common problems a user may have is with storage backups on domains. Every user is allotted 1000 MBs of storage.

Storage backups are useful if you have a problem with your site - they ensure you have other backups on file in the case that the most current one gets deleted, hacked, or otherwise corrupted.

However, most accounts are set up to auto-backup and you may have multiple backups stored - it is good to keep around one or two backups, but you likely won't need as many as there are stored for your site.

To check on your backups in Domain of One's Own first login and go to your Dashboard under "Applications" find My Apps

Then select My Backups


Check your list and see how many backup files you have.

Delete old backup files you don't need by selecting the next to each backup file.

Proceed in deleting the backups by selecting delete for backups that you no longer need in order to clear up some storage space on your site.


Need Additional Help?

Contact the ET&S Help Desk team on your local campus.

For additional training see Academic Technology training calendar


Article ID: 3072
Fri 10/2/20 5:22 PM
Mon 12/6/21 1:42 PM
Applicable Institution(s):
Plymouth State University (PSU)