Netiquette Guidelines


Netiquette is the socially and professionally acceptable way to communicate on the Internet. Please abide by these guidelines of "netiquette" when using online communication tools with your classmates and instructor. 


In discussion boards and email messages: 

  • Identify yourself. Begin messages with a greeting and close with your name. 
  • Avoid sarcasm. It can be misinterpreted and cause hurt feelings. 
  • Keep the dialog collegial and professional. Some discussion topics may be controversial. 
  • Do not flame - These are outbursts of extreme emotion or opinion. Think twice before you submit a response. You cannot edit or delete your posts once they have been submitted. 
  • Do not use offensive language or profanity. 
  • Use clear subject lines for your posts. 
  • Do not use all caps. It is the online equivalent of YELLING! 
  • Use emoticons to clarify your emotions. They add context to your words that cannot be seen otherwise. :) 
  • Be forgiving. Anyone can make a mistake. 


In Zoom or video conferences: 

  • Turn on your camera when your network bandwidth and learning space allows.  Facial expressions and body language are an important part of communicating. 
  •  Connect a few minutes early. 
  • Remove clutter or personal items around you. 
  •  Avoid background noise. 
  • Consider using a headset to reduce distractions. 
  • Keep your device (phone, computer, etc.) on mute unless you are speaking. 
  • Speak clearly, but not too loudly. 
  • Don't abuse the chat box, keep the conversation respectful and on topic. 
  • Remember that a video conference has the same degree of respect as a live class, consider your appearance behavior on camera the same you would in the classroom. 
  • Do not eat on camera
  • Do not sit with a bright window or light behind you
  • Keep yourself on mute when not speaking

Need additional help?

Contact the ET&S Help Desk team on your local campus.


Article ID: 2406
Sun 8/23/20 9:35 PM
Wed 1/19/22 10:44 AM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)