Bookings: Entering your Business Information

Summary

This article provides instructions on how to provide your business name and contact information, setting your business hours, and upload your company logo.

 

Content

In Microsoft Bookings, the business information page contains all the details that would typically be found on a business' "About us" page. These details include the business name, address, phone number, website URL, logo, and business hours.

The information provided here is displayed on the page customers use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings.

Example of a booking page used by customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How-To

Task: To provide a business name and contact information.

 

Instructions

Step 1 - In Office 365, select the app launcher, and then select Bookings.

Step 2 - In the navigation pane, select Business information.

Business Information page in the Bookings app

 

 

 

 

 

 

 

 

 

 

 

 

Step 3 - Enter the business name, address, and phone number.

Step 4 - In Send customer replies to, type the email address to share with customers on the booking page and where email replies to booking confirmations and reminders should be forwarded.

Step 5 - In Display name for email address, type the friendly name that should be displayed to customers in place of the email address. For example, rather than seeing seanc@contoso.com, customers could see "Contact Contoso."

Step 6 - In Website URL, enter the URL of the home page for the business.

Step 7 - Select Save.

Save button on Business information page tool bar

 

 

Outcome

Contact information is added to the business information page.

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Task: To set business hours.

By default, the business hours in the Bookings app are set to 8 a.m. to 5 p.m., Monday through Friday. Times are provided in 15-minute increments. The Bookings app uses a 12-hour clock.

 

Instructions

Step 1 - On the Business information page, under Business hours, use the drop-downs to select start and end times for each day.

Step 2 - Click to add start and end time selectors.

 

Outcome

Hours of operation are added to the business information page.

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Task: To set hours for a split shift.

Users might need to block out a portion of each day, or part of a day each week to have staff meetings, update inventory, or take care of other rhythm-of-business details. During these times, users might not want to schedule customer appointments. The Bookings app allows for that.

Assuming the business has meetings every Thursday from 1 to 2:30 and want to block out that time so all staff members can attend.

 

Instructions

Step 1 - On the Business information page, under Business hours, select a start and end time for Thursdays. In this example, we'll set 8:00 a.m. to 1:00 p.m.

Step 2 - Select + to create a new row for Thursday.

Business hours page with plus sign highlighted

 

 

 

 

 

 

 

 

 

 

Step 3 - In the new row, select 2:30 p.m. for the start time and 6:00 p.m. for the end time.

Business hours page with newly added second row of time slots

 

 

 

 

 

 

 

 

 

 

 

Step 4 - Select Save.

Save button on Business information page tool bar

 

 

 

Outcome

Hours of operation for split shifts are added to the business information page.

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Task: To upload your company logo.

If you haven't already uploaded your business logo to the Bookings app, you can do it from the Business information page.


Instructions

Step 1 - On the Business information page, under Upload logo, click Change.

Step 2 - Select Upload photo.

Upload photo dialog with "Upload photo" highlighted

 

 

 

 

 

 

 

 

 

Step 3 - Select Save.

 

Outcome

A company logo is added to business information page.

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Further Readings

Bookings: Creating and Staffing Bookings

Bookings: Scheduling Business Closures, Time Off, and Vacation Time

  

Need additional help?

For additional Training please visit the Teaching & Learning Technologies Training site

To submit a support request, please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.

Details

Article ID: 2251
Created
Tue 4/14/20 2:56 PM
Modified
Thu 12/22/22 12:08 PM
Applicable Institution(s):
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