Turn off Cached mode in Outlook App (Windows)

 Select File > Account settings > Account Settings 


  1. Select the mailbox you would like to edit and select the change button.
  2. This will bring up an option where you can change the amount of cached mail or a check box to turn it off. 
  3. After unselecting the cached exchange mode option, restart Outlook. 

Note: Cached mode is required for many Outlook features to function, it is recommended to clear your cache only using this method, then turning it back on immediately after restarting Outlook or the PC.


Article ID: 2199
Thu 3/26/20 9:37 AM
Thu 8/12/21 1:47 PM
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