Outlook: Adding a Shared Mailbox to your Outlook Mobile Application

If you use the Outlook Mobile app, you can add a shared mailbox you have permissions to access.

To access a shared mailbox on a mobile device, use the following steps. 

  1. Sign in to your primary account in Outlook for iOS or Android

  2. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox
    Add a shared mailbox to Outlook Mobile.

  3. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox

After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. 

To remove a shared mailbox, go to Settings Accounts. Then tap on the shared mailbox and select Delete Account

More information is available at Microsoft - Add a shared mailbox to Outlook Mobile App


Article ID: 2035
Fri 10/4/19 2:51 PM
Mon 6/27/22 8:44 AM
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