Zoom: Checking for and Installing Updates to Client Application

Tags Zoom update


This article describes how to check for and install updates to the Zoom desktop client.


Zoom is a video conferencing software that allows for real-time video and audio communication in events such as meetings, lectures, webinars, and training sessions. Please follow this link for an an overview of Zoom at UNH. 

Zoom periodically releases software updates. You may be prompted automatically to install a new update when you use Zoom, but you can also check yourself and install any updates on demand.  Installing the latest Zoom software when it comes out assures you get access to the latest Zoom features enhancements along with any security or other bug fixes.

Checking for Updates

To see what version you are currently running and to see if any new Zoom client software is available, use the Check for Updates feature built into the program.

  1. Open the Zoom desktop application. You will not be able to update your client from the UNH Zoom application in your web browser.
    • PC Users - Search Zoom in the start menu or applications.
  2. If you are not logged into the desktop client, you will be prompted to Sign In first.

  3. Select Sign In with SSO

  4. Enter unh as the company domain and click continue

  5. Log in to the UNH logon page with your UNH username and passphrase
  6. After signing on, click on your photo or initials in the upper right-hand corner. If you do not see the image below, you are not in your desktop client.
  7. Select Check for Updates.

The window that opens will show the number of your currently installed version. If the message You are up to date is displayed, there are no new updates. Otherwise, buttons will be displayed to let you update the software and see the new enhancements.

There is never an update to Zoom if you join meetings from within a web browser.

Installing the Latest Zoom Update

After going through the Check for Updates process above, click the Update Now button to download and install the latest Zoom software on your computer. The update process should happen automatically with no additional interaction needed.

If you are ever in doubt, you can also always go to zoom.us/download to directly download an installer for the latest Zoom software for any device. Run the installer once downloaded to update your computer. For more information about updating Zoom, see Zoom's own support article on downloading the latest version.

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Article ID: 1852
Fri 7/19/19 6:24 PM
Tue 5/26/20 1:15 PM