About Learning Design and Technology

Summary

The Academic Technology, Learning Design and Technology team offers Support and Training using a variety of methods for a number of on campus applications (listed below).

Content

Meet the team:  https://www.unh.edu/it/documentation-training/team-members 

Services Offered:

Learning Design and Technology offers a variety of services to best meet the needs of our users.  We can provide support and training in the following manners:  Face to Face, Zoom, Consultative, on-demand

Walk-in sessions: are scheduled on a weekly basis for applications.  These sessions allow users to simply walk-in at anytime during the scheduled times.  Users do not need to be there right at the start if their schedules don't allow.  Simply walk-in, meet with a subject matter expert and get your questions answered.  A full list of sessions, dates and times can be found on the:  Academic Technology Training calendar

Training Sessions: can be requested using the  AT Training Calendar or simply register for an upcoming scheduled session.  These are structured sessions where a trainer will cover specific content with the class.  Users attending these sessions are expected to be present at the start time.  The trainer will always leave time at the end of class for questions and answers.

Self-Help: Learning Design and Technology maintains several options for users to attain information or get help.  Users can visit the UNH Knowledge Base and read articles to get the assistance needed.  Many of the knowledge base articles have embedded videos allowing users to see a step-by-step process or follow the steps provided in the article itself.   We welcome any and all feedback.  Many of the Academic Technology applications can be found under the category Learning Tools and Services.

Product Support:  See the list below of applications the team is responsible.  The team will be able to assist with User related questions such as "How To" and provides consultative pedagogical approaches to using these applications in teaching. 

Applications

The following is a list of applications AT Learning Design and Technology supports:

  • myCourses (Canvas)
  • Moodle
  • TurnItIn - (plagiarism detection software)
  • Respondus - Lock down browser
  • Kaltura
  • iClicker
  • EAB: Navigate (myWildcat Success)
  • myUNHPortal
  • Directed Communication (Salesforce Marketing Cloud)
  • Blue-Teaching Evaluations
  • myElements
  • UNH TV Digital Signs
  • Zoom

We would be happy to come to your next departmental meeting to introduce our services or offer a training.  Let us know how we can help. 

Need additional help?

For additional training, please visit the AT training calendar

Request a session here

Or contact the ET&S Help Desk team on your local campus.

Details

Article ID: 1740
Created
Fri 7/19/19 6:19 PM
Modified
Thu 1/14/21 8:43 AM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office