Adding a new account can be more simple than creating a new profile.
- Click Outlook in the top ribbon and select Preferences
- Choose Accounts
- In the bottom left click the + (plus) button
- Select New Account
- Enter your email address and click continue
- You might be prompted for a password, once it adds the account click done
- Renaming the old account can be helpful for making sure the new one is fully working before deleting it
- To delete the old account select it from the accounts menu and click the - (minus) and click delete
Create a New Profile
- From finder, open the Applications folder.
- Ctrl+click or right click Microsoft Outlook , then select Show Package Contents .
- Open Contents > SharedSupport , and then launch Outlook Profile Manager .
Note: rename the old .ost or create a new profile with a different name, this forces outlook to create a new .ost
Rename an existing profile:
- Double-click the profile.
- Type a new name for the profile.
Add a new Profile:
- Click the Create a new profile + button.
- Name the new profile.
Change the default profile:
Highlight the profile that you want, access Set the default profile , and choose Set as Default . Restart Outlook for this change to take effect.
After the profile is built you may want to clear the plist
- Open a Finder window and navigate to Home > Library > Preferences folder.
- Trash the file com.apple.finder.plist
- If you are using Mac OS X 10.3 or later, also trash the Finder Sidebar preferences file, com.apple.sidebarlists.plist
- Perform one of the following tasks:
- Log out, then in again.
- Relaunch the Finder by choosing Force Quit from the Apple menu, selecting Finder, then clicking the Relaunch button.
- Empty the Trash.