Summary
This article shows how to reset your PIN for UNH AVST voicemail for an individual account or a group account that you control.
How-to
Task: To reset your voicemail PIN for an individual account
For an individual account, an AVST self-service password reset tool is available on the Home Page of the Telecom website.
Instructions
Step 1 - Go to https://telecom.usnh.edu and login with your AD credentials.
Step 2 - Navigate to the Voicemail section
Step 3 - Click on link to Voicemail Password Reset tool.
Step 4 - You will be directed to an option to Request Password Reset
Step 5 - An email will be sent to you with instructions for resetting your password.
Outcome
You should be able to reset your pin for an individual account that you control.
Back to Top
Task: To reset your voicemail PIN for a group account that you control
Instructions
Step 1 - Go to https://telecom.usnh.edu and login with your AD credentials.
Step 2 - Navigate to the the menu option Make a Request
Step 3 - Questions and Estimates, fill out the form to request your group voicemail to be unlocked and password reset.
Be sure to include the extension of the account in the request.
Outcome
You should be able to reset your pin for a group account that you control.
Back to Top
Further Readings
Telecom
Need additional help?
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.