I locked out my AVST voicemail account by entering the wrong password too many times. How do I get it reset?

Task: An AVST self-service password reset tool is available on the Home Page of the Telecom website. 

Go to https://telecom.unh.edu and login with your AD credentials.  

For an individual account:

Under the Voicemail section

  1. Click on link to Voicemail Password Reset tool.
  2. You will be directed to an option to Request Password Reset  
  3. An email will be sent to you with instructions for resetting your password.

For a group account that you control:

Under the menu option Make a Request

  1. Questions and Estimates, fill out the form to request your group voicemail to be unlocked and password reset. 
  2. Be sure to include the extension of the account in the request. 


Article ID: 1698
Fri 7/19/19 6:17 PM
Wed 3/23/22 1:52 PM