Captioning Workflow


The following article will provide an overview of possible methods videos may be created, and the workflow those files will need to follow to be captioned when being brought into Canvas. Please note that all content uploaded into Kaltura's My Media will be automatically captioned with machine-generated captions and will most likely need to be reviewed and edited for accuracy. 



If you have difficulty with any of the steps to make video accessible in your course, please call the Service Desk at (603) 862-4242

Lecture Capture

If you are using a classroom installed computer to capture your lecture

  1. Use Kaltura Classroom to record and upload your lecture
  2. Fix the captions as needed

If you are using a personal computer in your office or at home.

  1. Use Kaltura Capture and upload the video to Kaltura
  2. Fix the captions as needed

An Existing Video or Audio File

  1. Upload the file to Kaltura
  2. Fix the captions as needed


If you have content on DVD you wish to use as part of your course you should first contact the UNH Library to see if they have already obtained streaming rights to the material. They will be able to assist you if they have the rights already.

If the library does not have streaming rights, you should seek permission to break copyright protections of the DVD in order to provide the content online. You may also use the Fair Use Evaluator to asses if you can rip the DVD in the context of your course.

  1. Rip the Video using Handbreak
  2. Upload the .mp4 file to Kaltura
  3. Fix the captions as needed

Videos found Online

If the videos already contain captions, simply link the video in your course. If the video you found does not have captions, first look for another source that does. Popular video sites like Youtube will allow you to filter search results by videos that already contain captions.

If there are no options readily available online contact the UNH Library to see if they have already obtained streaming rights to the material. They will be able to assist you if they have the rights already.

If the videos do not have captions, the library can not obtain the rights to stream the content and will be used only in an academic course limited to the students in that course, then it may be downloaded using a tool like Video DownloadHelper and uploaded to Kaltura. You should seek permission to use the video beyond what is allowed under Fair Use.


Digitizing VHS is a time-consuming and complex process. Our recommendation would be to first find an alternative source such as through the UNH Library, purchase a DVD copy, or streaming source online. If all these resources do not work, faculty and students can use the equipment in the Parker Media Lab to digitize their VHS tape. Our friendly staff will show you how to do it during normal operating hours . Please be advised, to digitize a VHS will take longer than the run-time of the tape, and like all services in the PML is a self-service process. (COVID Update for June 2020)- Currently, the Parker Media Lab is closed until further notice. 

Reordering Captions

There may be times when you need to reorder captions, or get a new set of automatically generated captions. For example, you might have a non-English video and need to order captions in the appropriate language. Captions can be reordered manually.

Professional Captions

There may be times when a recording needs professional captioning, which is a paid service. This may most likely be necessary if there is an individual who needs accesss to the media and has an identified accomodation. If this is the case, please contact Student Accessibility Services for assistance. 

Need Additional Help?

Please contact the Service Desk as 603-862-4242
Or Please fill out the Lecture Capture web form with as much information as possible


Article ID: 1311
Fri 7/19/19 5:59 PM
Fri 6/19/20 10:04 AM