myCourses - Canvas support

Summary

This article provides a list of options for answering your questions about using myCourses and technical support.

Related Video

Video about where to get support:

 myCourses Canvas Support

Content

Online support is available through the "Help" link in the bottom left corner of myCourses.  See below for the help options available.

Talk or chat with a live Canvas support person -  Available 24/7/365

  • Canvas support Hotline phone support  (833) 665-7258
  • Chat - Online chat available by clicking on the Chat option in the Help area in myCourses.
  • Report a problem - Technical support for myCourses only.

UNH support resources

  • UNH IT Knowledge Base  - This resource links to UNH help documentation specific to myCourses, as well as, support documentation from other academic departments.
  • Faculty User Guide  - This website provides a quick list of commonly used functions in myCourses.
  • myCourses Webform - This link is directs you to the UNH online support form for requesting help from UNH resources.

  • AT Training calendar  - This site lists the training opportunities and walk-in sessions for faculty and staff.

Canvas support documentation

Need additional help?

Please fill out the myCourses webform with as much detail as possible.

Details

Article ID: 1278
Created
Fri 7/19/19 5:58 PM
Modified
Fri 4/3/20 10:22 AM