Canvas: Canvas support

Summary

This article provides a list of options for answering your questions about using Canvas and technical support.

Related Video

Video about where to get support:

Content

Online support is available through the "Help" link in the bottom left corner of Canvas.  See below for the help options available.

Talk or chat with a live Canvas support person -  Available 24/7/365

• Canvas support Hotline phone support  (833) 665-7258
• Chat - Online chat available by clicking on the Chat option in the Help area in Canvas.
• Report a problem - Technical support for Canvas only.

USNH support resources

• USNH IT Knowledge Base  - This resource links to USNH help documentation specific to Canvas, as well as, support documentation from other academic departments.
   
• Faculty User Guide  - This website provides a quick list of commonly used functions in Canvas.

• Canvas Webform - This link is directs you to the USNH online support form for requesting help from USNH resources.

• Teaching & Learning Technologies Training calendar  - This site lists the training opportunities and walk-in sessions for faculty and staff.

Canvas support documentation

• Search the Canvas Guides  - This links to the Canvas help documentation.

Need additional help?

Please fill out the Canvas webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.