Outlook: Managing Focused Inbox in Outlook on the Web

Summary

This article details how to turn the focused inbox on or off and how to manage messages in the focused inbox in Microsoft Outlook on the Web.

• To turn the focused inbox on or off in Microsoft Outlook on the Web
• To change how your messages are organized in the focused inbox

If you are using Outlook Desktop App, please see Outlook: Managing Focused Inbox in Outlook Desktop Application

How-To

Note: Focused Inbox is On by default.

Instructions

Step 1 - Select the settings Cog > View all Outlook settings

Step 2 - Make sure Mail is highlighted, and choose the layout tab

Step 3 - Under the focused inbox select if you would like your messages sorted​​​​​​

Outcome

 The Focused and Other tabs will appear/disappear at the top of your mailbox

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Instructions

Step 1 - From your inbox, Right-click (Windows) / Control+click (MacOS) the message you want to sort differently

Step 2 - If moving a single message from choose Move >Move to Other/Focused inbox. Choose Always move to Other/Focused inbox if you want all future messages from the sender to be delivered to the Other/Focused tab. 

Outcome

You can move messages between the tabs and control future messages by sender.

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Further Readings

Outlook: Managing Focused Inbox in Outlook Desktop Application

Microsoft Support: Focused Inbox for Outlook 

Need additional help?

For additional Training please visit the Teaching & Learning Technologies Training site. 

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