Canvas: Known Issues

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This article provides a summary of the known issues currently in Canvas.



  • Android mobile app - Unable to authenticate to Canvas using the Android mobile app.   The work around is to have users sign on through the Chrome mobile browser and perform most actions.
  • Inactive students appear in the Moderate Quiz view.  During and after students have taken a quiz the Moderate Quiz view is available to see a log of  the student quiz activity.  Students who are no longer in the course (status = Inactive) still appear in this list.  Canvas knows about this and is working on fixing the issue.



Need additional help?

Please fill out this Canvas webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.


Article ID: 1080
Fri 7/19/19 5:49 PM
Fri 10/9/20 9:42 AM
Applicable Institution(s):
Granite State College (GSC)
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)