Articles (14)

AVST: Accessing Your UNH Voicemail Messages

This article shows how to access your UNH AVST voicemail messages.

AVST: Recording a Standard Greeting or Name

This article displays how to record a standard greeting or name in the UNH AVST Voicemail system.

AVST: Recording an Out-of-Office Greeting

This article contains how to record an out-of-office greeting in the UNH AVST Voicemail system.

AVST: Requesting a new UNH voicemail account

This article shows how to request a new UNH voicemail account. A new UNH voicemail account request can be submitted once your department Telecom Account Manager (TAM) notifies you that a phone has been assigned to you and this request form is now available.

AVST: Resetting your UNH Voicemail Password

If your AVST UNH Voicemail account says it is "locked", you can unlock it by resetting your voicemail password. This article contains instructions on how to reset your password for an individual UNH AVST voicemail account or group account that you control. An AVST self-service password reset tool is available on the Home Page of the Telecom website.

AVST: Setting up a new UNH voicemail mailbox

This article shows how to set up your new mailbox for UNH AVST voicemail.

AVST: Why do I have to change my security code twice to access features of my UNH voicemail account?

This article shows how to complete the voicemail setup process, reset your voicemail password, and explains why you have to change your security code twice to access features of your UNH AVST voicemail account.

Because of Personally Identifiable Information, (PII) concerns, I don't want voicemail/email integration in AVST voicemail. Is there a solution?

This article holds information about voicemail/email integration in UNH AVST voicemail and address concerns about personally identifiable information.

How do I request speech-to-text transcriptions in UNH AVST voicemail?

This article walks through how to request speech-to-text voicemail transcriptions in UNH AVST voicemail be delivered to your email address.

I lost my PIN for AVST voicemail. How do I get it reset?

This article shows how to reset your PIN for UNH AVST voicemail for an individual account or a group account that you control.

What are the security code requirements for AVST Voicemail?

This article contains information about the security code requirements for UNH AVST voicemail.

Where can I learn more about AVST voicemail?

This article shows where to learn more about UNH AVST voicemail.

Where can I learn more about navigating the AVST phone interface?

This article tells you where to learn more about navigating the UNH AVST Voicemail phone interface.

Why are the speech-to-text transcripts for my UNH AVST voicemail going into my Junk email folder?

This article shows to how receive UNH AVST voicemail transcriptions in your inbox instead of your Junk Mail folder. AVST transcriptions are handled by a 3rd party and come to your account via a separate email. Some users are reporting they are seeing these emails in their Junk Mail folder.